Q: What does the website migration service include? Will my website be safe?
A: When your present web hosting provider can no longer fulfill the demands of your web site, or if you undergo constant downtime, or if you are made to wait for hours for the help desk support team to respond to you, it might be a smart idea to switch your provider, i.e. to migrate all the files for your web sites as well as your databases from your current provider to your future provider. At AWP Hosting, we know that this can often be hard and time–consuming. This is why we’ll perform all that for you at no cost!Our highly qualified technical staff representatives will transfer your website content from your current provider to us. Our technicians have got plenty of experience migrating web sites and can take care of anything – from an average WordPress–powered weblog or Joomla™ CMS–based site, to a highly elaborate, custom–made web application.
Q: Website migration seems like lots of work. How much time does it take?
A: While we can’t give you an exact time frame, because there are lots of factors, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll try our best to move your website within 48 hours, and in certain cases – within 24 hours (in case the content is not very large).
Q: My personal privacy concerns me. What details do you need?
A: We don’t require any private data. We will need, though, the login information for your old hosting account as well as the name of the site that you’d like to move.
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my site be unavailable?
A: Your website will work exactly like it did before with your previous web hosting provider. When we are through with the migration, your website will be configured to work on our hosting platform and we will alert you to preview it. If it is working correctly, all you will need to do is edit the name server records corresponding to your domain name. Your site will be transferred to us without any downtime.
Q: Will my old hosting provider know that I’m leaving them?
A: While we transfer your content, your hosting provider won’t be aware of the migration at all. We won’t get in touch with them in any way.
Q: Does it make a difference what platform my present hosting provider is using?
A: We can migrate your site from any hosting provider or any Linux–driven web hosting platform on condition that we can obtain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we are unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.