Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Answer Guarantee

  • Each ticket that you submit to our client assist staff will be attended to within about 1 hour. All normal requests are going to be addressed straight away. Nonetheless, if the help question you have sent calls for assistance from an experienced admin technician, we will forward the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Top–quality Client Support Service

  • Our tech support team will be working for you 24/7 to to respond to all support inquiry tickets that you send. We offer technical assistance for the software that are pre–configured on your machine. These include our custom created Site Control Panel, the preferred Operating System plus the server management panel (with respect to the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Site Control Panel that comes free–of–charge with your VPS offers an included articles base. There’s a range of thorough how to articles and a variety of step by step video guides that demonstrate all the standard site supervision tasks. You can get access to them by clicking on the Help or Video control keys in the upper right part of each Control Panel section.