Help and Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Reply Guarantee

  • Our tech support Dept is available 24x7 to handle all of your support needs. Each ticket you send to us is going to be replied to within up to 60 mins. If your case calls for some help from an admin, we’ll address the ticket to the person on shift and will inform you that the problem is being resolved.

  • Top quality support service
  • Professional Technical Assist Service

  • Our customer assistance Department is going to be on duty for you 24x7x365 to to respond to all assistance inquiry tickets that you send to us. We offer customer support for all software programs that are pre–configured on your hosting server. These include our custom built Control Panel, the preferred OS along with the server management panel (with regards to the VPS type).

  • Intuitive help center
  • A Descriptive Help Section

  • A thorough and consistently updated knowledge base is included in our custom–built Control Panel. It offers you quick tips on how to conduct all the fundamental site management duties. The Help section features extensive how to articles and reviews and step by step video guides. You can open the Help zone by hitting the Help or Video buttons in the right side of each Control Panel section.