Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You can find almost all the answers to your questions in the user–friendly Help section included in your Site Control Panel. It boasts a huge knowledgebase with frequently asked questions and in–depth instructional articles compiled by our trained help desk support team.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of how–to video tutorials that detailedly display how you can deal with a typical problem connected to your hosting service account. You can find the videos in the Help section.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 customer support service with a 1–hour response guarantee. Our team of experienced technical support engineers will be online for you to respond to all the inquiries that you might possibly have. During non–peak hours, an answer will be provided within just twenty minutes.