Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Control Panel you’ll find a detailed Help section offering many instructional articles and commonly asked questions. They are answered by our support team of practiced technicians. Just type in your question and our intelligent system will offer you the best answer.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a collection of how–to video tutorials that visually show how you can sort out a common issue connected with your cloud web hosting account. You will find the training videos in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer service with a sixty–minute ticket response guarantee. A group of seasoned techs will be online for you to answer all the inquiries that you might have. During off–peak periods, a response will be supplied within just twenty minutes.