Customer Support Channels
A 1–hour Response Guarantee
Our client assistance crew is qualified to shortly take care of all hosting service users’ problems and guidance requests. Via our ticketing system, it is also possible to submit your issue and a support crew fellow member will go back to you in less than maximum 60 minutes. Basically, practice has confirmed that the normal reply time frame is 20 minutes.
A Top–quality Support Service
You’ll be able to email us 24x7x365 with any question you could have regarding our products and services. We have got qualified professionals present all the time to offer instructions whenever required. You can use the ticket system or post an email at any time, or pick up the telephone or make use of the live chat during working hours.
An Intuitive Help Section
If you wish guide while working within the Control Panel, it is possible to always press the Help key and see your problem in the listing of articles or blog posts that will come up. We have also turned many of the articles into instructional videos. The list of videos will load if you click the Videos press button located on the top right.