A 99.9% Server Uptime
Our cloud web hosting system is based on a secure, top–notch hardware configuration and a strongly modified Linux version. That is why, irrespective of what your web site is, or how many site visitors you have, or even if there is a distributed denial–of–service assault, our machines will remain up and running and your sites will remain visible online.
All cloud web hosting packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to supply an outstanding web hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve set up our very own custom network to ensure a blazing–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your money on the line, you cannot feel really safe. For this reason, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel happy with our web hosting service or in case you have to get a more powerful hosting solution, like a VPS servers or even a dedicated servers – we will give you a full refund, with no concealed costs or return taxes.
24/7 Technical Support
We’ve mindfully chosen each individual member of our 24x7 support staff to make sure that we can offer you the best possible support service that you can get. Each of our techs has lots of years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Besides, they’re available 24/7 – you will be able to contact them at any moment and they will reply ASAP.
Their average response time is under twenty minutes, whilst with many other hosting vendors you are forced to wait for days. What’s more, we offer you a 1–hour response time guarantee. No matter what happens, your questions will be answered within an hour.