A lot of individuals who begin using their very first hosting account, or switch companies, typically have inquiries about how particular operations are completed or stumble upon problems when setting up different things like emails, site settings, and so on. Because of this, some companies have compiled documentation with frequently asked questions and problems in order to help their customers obtain information quickly and easily. As a result, the client support staff representatives can spend more time on actual problems that certain customers may be encountering, because the solution for the minor things will be available on the web and clients can easily solve them without contacting the client support team. Having elaborate documentation is very important, particularly for new customers with no practical experience, since the hosting service entails a large amount of functions and lots of individuals can become puzzled about what to do. A good information repository can both help you perform the operations that you want and learn how the web hosting service functions as a whole.
Extensive Online Documentation in Cloud Web Hosting
If you get a cloud web hosting
package through our company, you will have access to our comprehensive online help documentation where you will find info about more or less everything associated with our hosting solutions. The topics range from how to create an email address on your telephone, to how to accomplish different things using an .htaccess configuration file. The articles are written in an easy-to-comprehend way and offer detailed guides on how to complete a certain task within your Hepsia Control Panel. You can also find information that’s not associated directly with Hepsia, for example one that concerns Internet applications on your desktop PC. The entire collection of articles will be available in the Control Panel’s Help section, but those that are relevant to a specific section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to learn more or less everything connected to your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers
come bundled with an elaborate article library where you can find any information that you might need about our web hosting services or about the Hepsia Control Panel that we use. We’ve created it based on the feedback that we have obtained from our customers throughout the years and, as a result, our articles address specific issues that you could chance upon and include the quickest means of correcting them, for instance getting an HTTP 500 error message or being unable to send e-mails from your desktop PC even though you have the right SMTP settings. The articles are available in every single section of the Control Panel and you can access them at any time. They can help you increase your knowledge not only about our services, but also about the web hosting service as a whole, as they contain elaborate guides and general info such as what cron jobs or file permissions are.